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Campus Operations—Powered by AI

Efficient, reliable campus operations are vital to university success, from maintaining buildings and equipment to managing connected devices such as sensors, thermostats, and access systems. AI automation empowers facilities and IT teams to respond rapidly to evolving needs, supporting campus-wide efficiency with agentic operations.

Leveraging Cisco’s AgenticOps and generative AI tools, university operations teams benefit from autonomous oversight, instant troubleshooting, and predictive issue prevention across distributed infrastructure. Innovative dashboards, Cisco Merlin automations, and cross-domain orchestration help lean teams manage complex environments while maximizing uptime and ROI—all with minimal human intervention.

How agentic AI optimizes campus operations:

  • AI automation cuts FTE staffing by 15–30% and boosts uptime.

  • Full stack observability and generative UIs streamline troubleshooting and decisions.

  • Sustainable AI operations reduce power use, optimize energy, and lower staff requirements while delivering clear ROI.

  • Multi-domain automation unifies performance with real-time dashboards and UIs that simplify complex tasks.​

"

[Full stack observability] gives great visibility to not just IT but to the actual university itself.”

– Neal Tilley, Education Advisor, Cisco

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